Alexis17 Malaysia Platform Terms & Conditions of Use

In these Terms & Conditions, the following words and phrases carry the meanings stated below unless the context requires otherwise:

• "alexis17" refers to the online betting platform accessible via alexis17.biz and all associated subdomains and applications.
• "Member" or "User" refers to any individual who has registered and holds a valid account on alexis17.
• "Account" refers to the personal user account registered on the alexis17 platform.
• "Balance" refers to the total funds available in your alexis17 account at any given time, including cash and eligible bonuses.
• "Bet" refers to any betting activity conducted on the alexis17 platform, including casino games, Sports Betting, jackpots, and table games.
• "Bonus" refers to any incentive, promotion, cashback, or reward granted by alexis17 to members in accordance with the applicable terms.
• "RM" refers to the Malaysian Ringgit, the official currency used for all transactions on the alexis17 platform.

These Terms & Conditions constitute a binding agreement between you as the user and alexis17 as the platform provider. By registering for or using the alexis17 platform, you agree to be bound by all provisions set out in this document.

To register and use alexis17's services, you must meet all of the following eligibility requirements without exception:

• Be at least 18 years old on the account registration date.
• Residing in Malaysia or accessing the platform from a location permitted under local law.
• Possess full legal capacity to enter into a legally binding agreement.
• Not appearing on any list of individuals monitored, prohibited, or restricted by any relevant regulatory body.
• Not registering on behalf of another person or using a false identity.

Each individual is only permitted to hold one alexis17 account only. Registering more than one account using the same or different information is strictly prohibited. alexis17 reserves the right to merge or close duplicate accounts without notice and to forfeit any winnings obtained through such accounts.

During registration, you are required to provide information that is true, accurate, and up to date. The information provided will be used for identity verification, payment processing, and official communications from alexis17. alexis17 is not liable for any losses arising from inaccurate or outdated information submitted by the member.

As an alexis17 account holder, you bear full responsibility for all activity that takes place within your account. This includes all bets placed, transactions made, and communications sent using your login credentials.

• You are required to keep your alexis17 account username and password strictly confidential.
• Never share your login credentials with anyone, including family members.
• Use a strong, unique password — a combination of uppercase letters, lowercase letters, numbers, and symbols is recommended.
• Log out of your alexis17 account after every session, especially when using a public or shared device.
• Notify the alexis17 support team immediately if you suspect your account has been accessed without authorisation.

Alexis17 shall not be held liable for any financial loss or data loss resulting from your failure to safeguard your account. Should you report any unauthorised access, alexis17 will investigate and take appropriate action within a reasonable timeframe.

All financial transactions on the alexis17 platform are conducted in Malaysian Ringgit (RM) only. alexis17 supports a range of local Malaysian payment methods for members' convenience:

• Malaysian e-Wallets: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay
• Online Transfer: DuitNow, FPX
• Internet Banking: Maybank2u, CIMB Clicks

The minimum deposit amount at alexis17 is RM10 per transaction. No general maximum deposit limit is set, though specific limits may apply depending on your chosen payment method or account status.

For withdrawals, alexis17 processes all requests within under 30 minutes to Malaysian e-wallets and between 1 to 3 hours for bank transfers. The following withdrawal conditions must be observed:

• The account must have completed the full identity verification (KYC) process.
• All applicable bonus rollover requirements must have been fully met.
• Withdrawals may only be made to the same payment method used for your most recent deposit.
• The minimum withdrawal per transaction is RM30.

Alexis17 offers members a range of attractive bonuses and promotions, including a welcome bonus, reload bonuses, weekly cashback, tournament prizes, and a VIP programme. All bonuses are subject to the following conditions:

• Each bonus has its own rollover requirements — please check the relevant promotions page for full details.
• Each bonus may only be claimed once per promotion unless otherwise stated.
• If your account holds both a cash balance and a bonus balance, bets will be deducted from your cash balance first unless otherwise stated.
• Alexis17 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.
• Bonuses cannot be transferred between accounts and have no direct cash withdrawal value.
• Any attempt to abuse bonuses — such as through hedging bets or opening multiple accounts to claim bonuses repeatedly — will result in bonus cancellation and account closure.

Promotions received through specific channels (such as exclusive promo codes) may carry additional terms that differ from general promotions. alexis17 is not responsible if a member fails to read and understand the promotion terms before accepting them.

All bets placed on the alexis17 platform — whether on football, the Malaysia Super League, EPL, badminton, cricket, e-sports, casino games, Live Casino, or Jackpot — are subject to the respective game rules as stipulated.

• Confirmed bets cannot be cancelled or modified except under circumstances specified by alexis17.
• Alexis17 reserves the right to void any bet placed on an event that had already started or concluded before the bet was accepted.
• In the event of a technical or system error, alexis17 reserves the right to void any affected bets and refund the amounts to the member's account.
• Any dispute regarding a betting outcome must be raised within 72 hours after results are announced.
• Decisions made by alexis17 are final once the investigation is concluded.

For casino and table games using an RNG (Random Number Generator), each round's outcome is independent and unaffected by previous rounds. alexis17 uses RNG software certified by an independent body to ensure fair play for all members.

The following are strictly prohibited on the alexis17 platform and may result in immediate account closure and legal action where necessary:

• Identity fraud: Registering using another person's details or fraudulent documents.
• Money laundering: Using the alexis17 platform as a vehicle for money laundering or financing unlawful activities.
• Use of bots or automated software: Using any programme, script, or software to automate betting or exploit system vulnerabilities.
• Game manipulation: Colluding with other players or third parties to manipulate betting outcomes for unauthorised gain.
• Bonus abuse: Opening multiple accounts or using unauthorised methods to exploit alexis17 promotions.
• Hacking Attempt: Any attempt to access another user's account, system, or database without authorisation.
• Unauthorised Chargeback: Filing a chargeback with your bank or payment provider for deposits already used on alexis17.

Alexis17 reserves the right to suspend or close any member's account for the following reasons:

• Breach of any provision under these Terms & Conditions.
• Unusual withdrawal requests or activity showing signs of fraudulent behaviour.
• Failure to submit identity verification documents within the stipulated timeframe.
• A court order or directive from a regulatory authority requiring the account to be frozen.
• Voluntary account closure requested by a member for responsible gaming reasons.

Where an account is closed due to a terms violation, alexis17 reserves the right to forfeit any outstanding bonus balance. Legitimate cash balances (excluding bonuses obtained through improper means) will be returned to the member once the investigation is concluded. Members wishing to voluntarily close their account may contact the alexis17 support team via live chat.

Alexis17 strives to keep the platform running smoothly at all times; however, we cannot guarantee a fully uninterrupted service. alexis17 shall not be liable for:

• Losses arising from technical disruptions, system maintenance, or internet connectivity failures on the user's end.
• Indirect, consequential, or special losses arising from the use of, or inability to use, the alexis17 platform.
• Losses caused by third-party actions, including payment providers or game operators.
• Any losses arising from a user's negligence in maintaining account security.

In all circumstances, alexis17's maximum liability to any member shall not exceed the amount of that member's most recent deposit. This disclaimer does not affect user rights under applicable Malaysian consumer protection laws.

Alexis17 is fully committed to responsible gambling practices. We believe betting should remain a form of entertainment, not a source of financial or emotional hardship. As part of this commitment, alexis17 provides all members with the following tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to keep your spending in check.
• Loss Limits: Set a maximum loss limit within a defined time period.
• Session Limits: Set a time limit for each of your gaming sessions.
• Gaming Break: Temporarily suspend your account for a period of 24 hours to 6 months.
• Self-Exclusion: Permanently close your account if you feel that gambling has become a problem.

If you need assistance or guidance regarding your betting habits, please visit the Responsible Gaming us or contact the alexis17 trained support team to be referred to professional help resources.

Alexis17 collects, processes, and stores members' personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). Data collected is used solely for the following purposes:

• Identity verification and account registration processing.
• Financial transaction processing and fraud detection.
• Service communications, including update notices, security alerts, and promotions (where you have given consent).
• Compliance with legal and regulatory requirements.

Alexis17 will not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent. For more information on how we handle your data, please refer to Privacy Policy full alexis17.

Alexis17 reserves the right to amend, modify, or replace any part of these Terms & Conditions at any time. Amendments take effect immediately upon being published on alexis17.biz. It is the member's responsibility to review this page periodically to stay informed of the latest terms.

Continued use of the alexis17 platform following any amendment constitutes full acceptance of the updated terms. If you do not agree with any changes, you have the right to close your account by contacting our support team.

These Terms & Conditions are governed by and construed in accordance with the laws of Malaysia. Any dispute arising from or in connection with these terms shall be referred to the exclusive jurisdiction of the Malaysian courts.